FlySIP Softswitch Features

Flexible Routing tools
  • Unlimited Supplier (Vendor) Connections
  • Adaptive Routing based on ASR/ACD (Flexible Crankback management)
    • Least Cost Routing (LCR)
    • Percentage based routing
    • Forced/preference routing
    • Prefix length routing
  • ASR / ACD Quality monitoring
  • Profit / Loss Protection (Margin based Routing)
  • Jurisdictional Routing
    • Inter/Intra State5yjiytui
  • On-Net Routing and Rating
  • LRN / Number Portability Lookup
  • T.38 Fax Support
  • DNCL Supported – Black List, Block List, Do-not call list.
  • Test Dialplan tool – Call routing simulator / debugger)
    • Internal Routing and Rating config test tool
  • Codec Agnostic
  • Protocol support
    • SIP
    • GSM, G.711a, G.711u, G.722, G.723, G.728, G.729 Pass-through
Real-time Monitoring
  • Real-time’ time series graphs
    • Call Processing time – Time to Vendor, SIP, LRN, AA.
    • Calls Per Second – Ingress cps, Egress cps, Authotized, Routed, Connected.
    • In Progress Calls / Concurrent Calls (Channels) – Total, Connected.
    • System Wide ASR / ACD – ACD, ASR all in, ASR all out, ASR authenticated.
    • Bandwidth In Use
    • Throughput
  • Active Calls Monitoring
  • Real time Credit/Balance reconciliation
  • Real time call rating and billing
  • Network packet capture abilities – ability to capture network traffic for off-line analysis in wireshark or other industry standard tools
Sales and Analysis Reporting
  • Customer CDR’sCustomer CDR’s
  • Vendor/Supplier CDR’s
  • Flexible Summary reports
  • Sales Reports
  • Payments Reports
  • Flexible ASR/ACD Reporting
  • Download/Email tools
  • Data export
    • Account Export
    • Tariffs / Rate Deck
    • Route / Code Deck
    • Customer CDRs
    • Supplier CDRs
  • PDF Invoice export
Billing Management tools
  • Real-time’ billing
  • Flexible Weekly, Fortnightly and Monthly Billing Cycles
  • Configurable billing pattern for call rating (Example: 30:6, 1:1 for per-second billing)
  • Pre and Post paid Service Plans
  • DID/CLD accessibility surcharge support
  • Configurable Service Plan fixed fees (Example: Monthly Plan fee)
  • Billing failure action management
  • Destination based Minute Plan support
  • Configurable rounding method (round up, or round) for Customer and Vendor CDRs
  • Basic Invoicing Generation
  • Payment processor integration for automatic client payments on low balance via Credit Card or Paypal.
  • Low Balance notifications and Automatic Payment features
  • Currency support
    • 162 default currencies
    • Manual or automatic exchange rate
  • Time zones can be configured on individual Vendor or Client basis
Support & Security
  • Built in high performance firewall
  • Password security controls
    • 7+ digit/number/symbol length password prompting
    • Manageable password policies
  • SSH Blacklisting
  • Installation and provisioning support
  • Interactive training sessions for all new customers using screen sharing
  • Remote 24×7 monitoring
  • 24×7 Rapid response ticketing portal
  • Ticket escalation
  • Urgent direct line support phone
  • Entitled to all maintenance releases and major version upgrades
  • In-house Development team for product refinement and extra development
DID Pool Management
  • DID inventory search / filtering
  • Bulk upload tool
  • DID Status and Assignment visibility
  • Buying/Selling charges support
  • Flexible Inbound routing
    • Route to client PBXs by IP addresses – Trunking
    • Follow me ( Call Forwarding ) style services where inbound call can be routed back out to alternate destinati
System Administration
  • Network Activity Recorder for analysis and debugging purposes
  • Re-rate CDR tool
  • Web based Ping/Traceroute analysis tool
  • Destination/Prefix management
  • Complete control Web Interface – All switch management features are available from your user interface
XML-RPC API
  • Create our own Web portal to manage SoftSwitch
  • Use API to integrate with you existing CRM
  • Use scripts for automation
  • Collect statistic to you DB
Calling Card Module
  • Web based configuration
  • Comprehensive IVR’s
  • Supported languages
    • Arabic, Armenia, Chinese, English, French, German
    • Japanese, Russian, Thai, Turkish, Vietnamese
  • Recharge Vouchers
    • Voucher usage Reporting
    • Credit/Voucher expiration
    • Unlimited Bulk generation
  • PIN management (Account/Card management)
    • Flexible PIN/Account definition
    • Bulk generation
    • Personal portal
  • Pin or Pinless Dialing
  • Voicemail
  • Hotkeys
  • Trusted Number Authentication
  • API Accessibility
    • Account manipulation
    • Payments, credits, debits
  • Card Lifetime supported
  • Invoicing
  • Charges
    • Prefix based Minute plans
    • Mystery minutes
    • Post call surcharges
  • DID management
Callshop Module
  • Global Callshop management
  • Unlimited Cabin/Account assignment
  • Active call monitoring
  • Individual Cabin CDR’s
  • Review previous session statistics
  • Review previous session invoice